FAQ

Preguntas más frecuentes

What are the shipping options?


At this point in time Phamiliashop Inc. is only able to offer First Class delivery, this usually takes 2-3 days after payment and packagaing has been processed. Shipping will only take place on weekdays and not on the weekends.




What do I do if I received a damaged order?


We at shopacholicscloset take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a redo the portrait for you and process it straight away.




How do I contact your company if my question isn’t answered here?


The most easiest and effecient way to contact is is through email (marianna@phamiliashop.com), or text (857-314-0099) where we aim to reply back within 24-48 hours.





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